The fresh version of CREAM 18.5 is focused on communication with the client. Thanks to two major changes, cooperation will be much easier.

Probably a large group of readers will follow this idea. Especially those who plan to outsource the software development, applications or other IT solutions. However, contrary to what you have heard from the sales representatives the reality is different! It Simple cannot be done. Why? About this below.

Version 17.12 is above all a more efficient service of sales processes. We have prepared two major improvements: the automation of creating cases for orders and easy navigation between matters and orders.

Version 17.11 are improvements focused primarily on contact management. We devoted time to two main threads: management of duplicates and permissions.

During working on the latest version, the CREAM project team, focused on increasing flexibility in case management. Major changes included workflow management, where we could edit all details of each activity directly when creating and editing a case. This allows for timely scheduling, assigning, and assigning permissions in one place, while many more have to be done in the past.

With improvements made by the CREAM’s project team, it is much easier to schedule meetings. The system automatically detects participants’ unavailability and prompts you to change the appointment, even by displaying a calendar with the option of “free space” shared by all participants.

On September 14, we took part in Law Summit. On this occasion we have prepared a presentation, on the one hand presenting the vision of mobile market development, and on the other, showing our many years of experience in the field of consulting services and customer support systems. We wanted to bring the legal environment closer to where we are in the mobile market and how big its potential is.

Last week the ALAN Systems project team devoted to refresh the visual elements in CREAM. Despite the relatively short duration of CREAM on the market – 3 years – we have found that some graphic details are already dated and “aging”.

On 14 September, Law Summit will be held in Warsaw, devoted to the future of the legal services market. Jarosław Księżyk, our project manager will be one of the speakers. He will lead the presentation “The 21st century is the era of mobile advisory services. Do not let them slip your office by.”

While working on the new release, CREAM design team focused on data segmentation and access management. Thanks to this, version 17.7 provides a greater degree of information security.