CREAM 17.11 – greater contact management

The first - management of duplicates is nothing but the ability to "glue" two contacts into one. It is not uncommon that traders, working independently, enter the same customer many times. In this version, we can select and glue such contacts into one using one of two methods: automatic, where the system decides which data is true; Manual, in which the user composes the target contact data set himself.

In turn, the rights have been supplemented with the so-called horizontal. Normal employees therefore have the option of managing only their contacts, while managers can do the same for the whole book. In addition, the first time you can assign more people responsible for handling a given contact.

More details here.

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