Industry does not matter. New Year is always a challenge. Beginning of the year is the time to face new targets. How to support workers at the start? How to add zeal and do not repeat 4 rules thanks to which this year will be better for your company.
A new employee appears in the company. The management board and other employees want him to start doing his duties. Of course, all have in their minds the fact that the implementation may take a while. The question is: how long?
Every day brings new challenges and expectations, and sometimes it can even surprise with the course of events. What is certain today, tomorrow may go down to the history. What makes that the product is not aging, on the contrary, it gains in the eyes of customers? Good design, high quality and functionality should be enough for a long time… true?
About good relations with customers and high quality service a whole book can be written. However, keeping it in practice is not easy to achieve. Especially in the case of companies with a wide range of products and thousands of customers. It seems that in this case the construction of the relationship is not possible.
The only thing better than a sale is a higher sale! It is not enough to lower the prices of products or fill store shelves to the brim of products. You should look at sales as a process , not a one-time event. We suggest how using simple tools – mobile applications – one can sell easier and more effective!
Products almost identical. Services similar. What does a customer choose? The offer from company which knows and understands him; that is – ensuring the highest level of a customer service. What to do to guarantee the same service quality for 20 or 20 000 customers?
Jak często analitykom zdarza się natknąć na mnogość różnych zbiorów danych, z różnych systemów, danych logicznie powiązanych, ale technologicznie rozbieżnych? Często? A może zawsze? Wiele lat temu miałem okazję realizować kilka projektów dla dużej firmy. Jednym z moich zadań było skonsolidowanie danych klientów rozsianych w kilku różnych bazach, systemach, formatach, biorących udział w powiązanych, ale mimo wszystko technicznie odseparowanych procesach.
Offers that information systems are available as a service in the cloud are often hastily rejected. Is that right? It seems that concerns about cloud computing are usually exaggerated, because of the lack of rules and methods of using such applications. Often the lack of ownership of the product, services and its physical presence in user’s IT resources based on purchased license cause user many problems based on the habits and past experience.
We are just humans. From time to time it happens to come late to work. Being late occasionally is not a big deal. It isn’t difficult to oversleep, stuck in a traffic jam or the bus may arrive late. However, the laggard employee is a problem for employer. It is easy to calculate that 10 minutes late every day for a year gives additional free week! It isn’t right for both employers and for workmates.
No matter what kind of researches on customer service are analysed, some common features can be noticed. Customers' needs seem obvious, but too rarely company implement them in practice. Despite of the best intentions, the customer service departments are not able to exceed their limitations. They are consequences of both outdated and inflexible customer service systems.